Shopify Native Protection

Stop losing money to return fraud .

Verify returns and wear claims on a live camera feed. No static photo uploads. No recycled fakes. Protect your merchant margins automatically.

See how it works →
STEP 01 // ID

Write this security code next to the item

RT-4829

NO PHOTO UPLOADS · LIVE STREAM ONLY

STEP 02 // STREAM

AI verifying tags and product wear

LIVE FEED
Hold item steady in viewfinder
STEP 03 // VERDICT

Verification complete

Fraud Detected
91%
Risk Score
Return Process Locked
~13% of returns involve fraud or abuseEvery blocked fraudulent return saves your product cost and shippingStop paying for empty boxes and worn itemsNo return labels without real video proofKeep your inventory. Protect your cash flow.~13% of returns involve fraud or abuseEvery blocked fraudulent return saves your product cost and shippingStop paying for empty boxes and worn itemsNo return labels without real video proofKeep your inventory. Protect your cash flow.

How it actually works

Three steps. Automated end to end. No merchant action on the vast majority of returns.

Return request
“Return requested”

Refund requested · $74.00

Live
RT-4829

Write the code next to the item

Recording
Sealed ✓
Label Unlocked

Pack and seal the box on camera

01

Customer requests return

Shoppers are redirected to your UnReturns portal. No return label is generated yet.

Return request
“Return requested”

Refund requested · $74.00

Live
RT-4829

Write the code next to the item

Recording
Sealed ✓
Label Unlocked

Pack and seal the box on camera

02

Live camera verification

AI checks the item, detects wear or missing tags, and verifies the handwritten code.

Return request
“Return requested”

Refund requested · $74.00

Live
RT-4829

Write the code next to the item

Recording
Sealed ✓
Label Unlocked

Pack and seal the box on camera

03

Pack and seal on video

They pack the item and seal the box on camera. The shipping label unlocks.

Returns apps process fraud. We block it.

Stop paying for empty boxes and worn items. Verify the product before printing a label.

Core

AI Condition Check

AI inspects every return. Detects missing tags, fabric wear, and physical damage in 3 seconds.

Tags
Missing
Wear
Detected
Score
91/100

Live Camera Verification

No photos. No screenshots. Live camera, real product, right now.

Pack-and-Seal on Camera

Watch them put it in the box and seal it. One uncut video. No bricks.

Camera Quality Gate

Bad camera? We catch it first. QR code to switch to phone. No wasted attempts.

Three Strikes

3 real fails = returns locked. Abandoned sessions count. Quality fails don't.

Chargeback Defense

Dispute hits? Evidence pack ready in seconds. Timestamped video, hashes, AI scores.

Shared Fraud Network

Serial returner? We already know. Cross-store signals, zero shared data.

Auto approve or decline

Set your risk thresholds. Approved returns get labels instantly. Fraudulent ones get locked.

Shopify-native sync

Syncs directly with your store. Updates order status, inventory, and refunds in real-time.

Fraudulent returns drain ~$0 per order.
We stop them for $0.10.

Cost of a fake return~$30.00
Cost to verify with UnReturns$0.10

Stop losing money to return fraud .

Start your 14-day free trial. Setup takes 5 minutes.